It was celebrated October 1 through 5. That's customer service for you. They didn't even give us a full week.
It must not have been promoted very well. I didn't see anything about it until today....now that it's over. Actually, I'm not surprised. Certainly there isn't any mega-corporation interested in customer service any more. And not many of the, very few, "mom and pop" businesses that are left pay much attention to service anymore either.
On the other hand, having worked in public service areas for so many years, I tend to watch how the public acts toward, not only, the person behind the counter but their fellow human beings in general. What I see are surly, pushy grouchy folks who are totally tuned out of life by clamping earphones on their heads and texting while they walk and drive. They're doing anything and everything they can think of to avoid making any sort of eye comtact or interaction with another human being. It's getting to the point where it's hard to tell the difference between the human and the machine....except for the fact that every one of the humans seem to be mad at something or someone, if not the whole world. The machines, on the other hand, could care less.
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